FAQs
• What distinguishes Crown Comfort innerwear from other brands? At Crown Comfort, we craft an exceptional innerwear experience. Each vest, brief, and trunk is made using premium Micro Modal ribbed fabric and German-engineered precision technology, offering unmatched softness, breathability, and long-lasting comfort. Our focus is on luxury that’s felt every day — where craftsmanship meets comfort.
• Where is Crown Comfort based? Crown Comfort was founded in Tiruppur, Tamil Nadu, the heart of India’s textile craftsmanship. Every product is designed and made here with precision, passion, and an eye for perfection.
• What is the Crown Comfort Royal Membership? Our Royal Membership is an annual plan priced at ₹12,999/- that offers members: An exclusive 30% discount across our website all year round, Priority customer support, and Personalised fit confirmation calls before every dispatch. It’s designed for men who value consistency, quality, and royal comfort.
• Are Crown Comfort products true to size? Yes — each piece is crafted for a tailored, body-responsive fit. However, since every body is unique, we personally confirm your size and preferences before dispatching any subscription orders. You can also refer to our Size Guide on each product page for precise measurements.
• What materials are used in your innerwear? We use true Micro Modal blends for superior softness, shape retention, and breathability. Each fabric undergoes rigorous testing to ensure durability and long-term comfort.
• How should I care for my Crown Comfort innerwear? For best results: Wash gently in cold water with mild detergent. Avoid bleach or harsh chemicals. Do not iron. Line dry in shade or tumble dry on low. Always wash inside out. Proper care preserves the fabric’s softness, shape, and color — ensuring your innerwear stays luxurious longer.
• Do you offer returns or exchanges? Yes, we accept returns or exchanges within 3 days of delivery for unused products. As this is an innerwear category, we follow strict hygiene norms to ensure that every customer receives a completely fresh and untouched product every single time. If you face any issue, our support team will ensure a smooth and quick resolution — because your comfort always comes first.
• How long does delivery take? All confirmed orders are processed within 24–48 hours. Delivery usually takes 3–5 business days, depending on your location. Royal Members enjoy priority dispatch and faster delivery.
• Do you offer free shipping? Yes — free shipping on all prepaid orders across India. For COD orders, a small handling fee of ₹199 applies.
• How can I contact customer support? 📧 Email: support@crowncomfort.in 📞 Available: Monday to Friday: 10:00 AM – 7:00 PM Saturday & Sunday: 10:00 AM – 5:00 PM Our dedicated specialists are always ready to assist you with sizing, delivery, or product concerns.
• How do I become a Crown Comfort dealer or partner? We welcome dealership and collaboration inquiries. Please email business@crowncomfort.in with your details, and our partnership team will connect with you to explore opportunities.
• How do I place an order? Simply visit www.crowncomfort.in. Browse your preferred styles, select your size and color, add them to the cart, and proceed to checkout using your preferred payment method. Our secure process ensures a smooth and seamless shopping experience.
• What payment methods do you accept? We accept all major debit and credit cards, UPI, net banking, and wallet payments. Cash on Delivery (COD) is also available for select locations.
• My Crown Comfort Rewards — how does it work? Every registered customer earns Reward Points on each purchase. These points can be redeemed for discounts on future orders — because at Crown Comfort, loyalty deserves luxury.
• Do you offer student or service discounts? Yes — exclusive discounts are available for students, defence personnel, and healthcare professionals. Email your valid ID to support@crowncomfort.in to receive your special access.
• Why does pilling appear? Pilling is natural and can appear on soft, high-quality fabrics like Micro Modal. It will gradually reduce and go away on its own after a few washes. For added care, we offer a premium lint remover under our Accessories section to keep your garments fresh and smooth.
• How is Crown Comfort sustainable? We believe true luxury respects both comfort and the planet. Our fabrics are made from eco-certified Micro Modal, derived from sustainably sourced beechwood. We follow ethical production practices to minimize waste and ensure responsible manufacturing — because feeling good should never come at nature’s expense.
• Can I gift a Crown Comfort Royal Membership? Yes — our Royal Membership Gift Plan makes the perfect present for someone special. You can gift a one-year subscription, and we’ll handle everything — from packaging and delivery to personalized size confirmation with the recipient.